Cart is empty At Fisher of Men Coffee Co, we strive to ensure your coffee arrives fresh and delicious every time. Here’s what you need to know about our shipping policy:
- Processing Time: Orders are typically processed and shipped within 1-2 business days of receiving your order, excluding weekends and holidays.
- Shipping Options: We offer standard shipping via reputable carriers, with estimated delivery times provided at checkout. Expedited shipping options may also be available for an additional fee.
- Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. You’ll see the exact shipping cost at checkout before completing your purchase.
- International Shipping: At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause to our international customers.
- Tracking Information: Once your order has shipped, you’ll receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.
- Shipping Address: Please double-check your shipping address before purchasing to ensure accuracy. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to contact us at johnwampler@comcast.net.
Returns & Exchanges Policy:
Your satisfaction is our top priority at Fisher of Men Coffee Co. If you’re not completely satisfied with your purchase, we’re here to help. Here’s what you need to know about our returns and exchanges policy:
- Eligibility: We accept returns and exchanges on unused, unopened items within 30 days of purchase. To be eligible for a return or exchange, your item must be in its original packaging and in the same condition as when you received it.
- Return Process: To initiate a return or exchange, please contact our customer service team at johnwampler@comcast.net with your order number and details about the product you wish to return or exchange. We’ll provide you with instructions on how to proceed.
- Refunds: Once your return is received and inspected, we’ll issue a refund using the original method of payment used for the purchase. Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to an error on our part.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We’ll work with you to resolve the issue promptly, whether it’s through a replacement, exchange, or refund.
If you have any questions or concerns about our returns and exchanges policy, please don’t hesitate to contact our customer service team.
